Ed Bott
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Ed Bott is an award-winning author and technology journalist who has been researching and writing about Windows and PC technology, in print and on the internet, for nearly two decades, with no intention of stopping anytime soon. He has written more than 25 books, all on Microsoft Windows and Office, including the best-selling Windows 7 Inside Out (Microsoft Press, 2009). You can read Ed’s latest opinions and hands-on advice at Ed Bott’s Microsoft Report on ZDNet and Ed Bott’s Windows Expertise.
テキスト:ユーザーが問題を決して上手く説明できないことは、サポート業務担当者の悩みの種です。しかし、幸いにもWindows 7は遠隔地からでもデバッグを容易にする新しい機能を備えています。
